Privacy Policy
Your Privacy Matters: Invest-South is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Contact Information: Full name, email address, phone number
- Geographic Information: Country of residence
- Financial Information: Investment amounts, transaction history
- Authentication Data: Password and login credentials
1.2 Transaction Information
We collect data related to your platform usage:
- Investment plan selections and amounts
- Balance addition requests and payment screenshots
- Withdrawal requests and bank details
- Referral activities and bonus earnings
1.3 Technical Information
We automatically collect:
- IP address and device information
- Browser type and version
- Login times and session data
- Platform usage patterns
2. How We Use Your Information
2.1 Platform Operations
- Process investment transactions and returns
- Manage your account balance and withdrawals
- Verify payment transactions
- Calculate and credit referral bonuses
2.2 Communication
- Send account notifications and updates
- Provide customer support
- Share investment opportunities and platform updates
- Send security alerts and important notices
2.3 Security and Compliance
- Prevent fraud and unauthorized access
- Comply with legal and regulatory requirements
- Conduct security audits and risk assessments
- Verify user identity (KYC requirements)
3. Information Sharing
Important: We do not sell, trade, or rent your personal information to third parties for marketing purposes.
3.1 When We May Share Information
- Payment Processors: To process transactions (bank transfers, mobile wallets)
- Legal Compliance: When required by law or regulation
- Security: To protect against fraud or unauthorized access
- Service Providers: Third-party services that help operate our platform
3.2 Referral Information
When you refer someone:
- Your referral code is shared with the referred user
- Bonus calculations are based on referred user activities
- Referral statistics may be displayed in your account
4. Data Storage and Security
4.1 Security Measures
We protect your information through:
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted database storage
- Access Controls: Limited access to authorized personnel
- Regular Audits: Security assessments and updates
4.2 Data Retention
We retain your information:
- While your account is active
- For legal and regulatory compliance requirements
- To resolve disputes and provide customer support
- As required by financial regulations (typically 5-7 years)
5. Your Rights and Choices
5.1 Account Access
You have the right to:
- Access your personal information
- Update or correct your data
- Download your transaction history
- Request account closure
5.2 Communication Preferences
- Opt out of promotional communications
- Choose notification preferences
- Update contact information
6. Cookies and Tracking
6.1 Cookies We Use
- Essential Cookies: Required for platform functionality
- Session Cookies: Maintain your login state
- Security Cookies: Protect against unauthorized access
6.2 Managing Cookies
You can control cookies through your browser settings, but disabling essential cookies may affect platform functionality.
7. Third-Party Services
7.1 Payment Processors
We use third-party payment services:
- Bank transfer systems
- Mobile wallet providers (JazzCash, EasyPaisa)
- Cryptocurrency payment processors
7.2 Cloud Services
We use secure cloud services for:
- File storage (Cloudinary for payment screenshots)
- Database hosting (MongoDB Atlas)
- Platform hosting and deployment
8. International Data Transfers
As we serve users in Pakistan and India, your data may be processed in different jurisdictions. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
10. Changes to Privacy Policy
We may update this privacy policy periodically. Significant changes will be communicated through:
- Email notifications
- Platform announcements
- Updated terms on our website
11. Contact Us
For privacy-related questions or concerns:
- Email: privacy@invest-south.com
- Support: support@invest-south.com
- WhatsApp: Available through platform
12. Compliance
This privacy policy complies with:
- Pakistan's data protection regulations
- India's Information Technology Act
- International privacy standards
- Financial sector privacy requirements
Last Updated: December 30, 2024